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Online Support is available for a per instance fee, we bill in 15 min increments.
Other Service Methods
On-Site Support
On-Site support available. Infrastructure consulting; cabling, network, hardware and software support; training and relocation services.
Phone SupportFor customer convenience, our support line is staffed 24x7 to answer your support questions.
Higher Level Services
Higher Level Consulting specializes in onsite computer support and services for small to medium-sized businesses and residential customers in the Des Moines Metro area. We offer a Higher Level of support and service at competitive rates for all your computer service, networking, and information systems consulting needs. Contact us today to schedule your appointment!
Higher Level Services Include:
- Residential Computer Service & Repair
Higher Level Consulting offers a variety of services for the residential customer. Including PC service & repair, as well as systems & software training.
- Complex Server Migration and Consolidation
Higher Level Consulting has the experience and skills to work in a variety of server environments - Microsoft Windows NT, 2000, 2003, Novell NetWare, Linux. We have helped many companies switch technologies and consolidate multiple servers into a single platform. When your company needs to make a technology change, Higher Level Consulting is the one company that you can trust to do the most thorough and trouble-free job possible.
- Anti-Virus
Viruses, worms, and Trojan horses represent a very real danger to today's business computing environment. They can be introduced through e-mails, web pages, program downloads, infected disks, and even shrink-wrapped software. They can infect programs, documents, and spreadsheets. Viruses can cause anything from mild aggravation and lost productivity to catastrophic data loss. Higher Level Consulting can provide the tools, information, and procedures to implement a comprehensive automated anti-virus strategy to protect your resources and your business.
- Firewalls / VPN
Telecommuting and the Internet are a boon to all businesses. Your employees can be set up to access the websites and systems of your clients and vendors. And, in turn, your employees, vendors, and clients can all be setup to access your systems remotely to increase productivity, reduce costs, and improve service. We have the tools and expertise to help you setup this communication securely using firewalls and virtual private networking, allowing only authorized users and traffic to access your systems while simultaneously preventing others from accessing those systems or viewing that traffic in transit.
The following are terms of a legal agreement between you and Higher Level LLC. By accessing, browsing, or using this Web site, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, please do not use this Web site. Higher Level LLC may, without notice to you, at any time revise these Terms of Use and any other information contained in this Web site by updating this posting. Higher Level LLC may also make improvements or changes in the products, services, or programs described in this site at any time without notice.